Shipping policy
1. Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
2. Shipping Rates & Delivery Times Shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.
- UK Standard Delivery: 3–5 business days
- UK Express Delivery: 1–2 business days
- International Shipping: 7–14 business days (times may vary by country)
3. Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your delivery.
4. Customs & Duties (International Orders) For international orders, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates.
5. Lost or Delayed Parcels Norique London is not responsible for delays caused by courier services or customs. If your parcel appears lost, please contact us at [noriquelondon@gmail.com] and we will do our best to assist you.
6. Incorrect Address Please ensure your shipping address is correct at checkout. Norique London is not responsible for orders delivered to an incorrect address provided by the customer.